What is a Patient and Family Advisory Council?
A Patient and Family Advisory Council (PFAC) partners patients and families with members of the healthcare team to provide guidance on how to improve the patient and family experience. Patients and families serve the role of Patient Family Advisor (PFA). Through the unique perspective of a patient or caregiver, the PFA gives input on issues that impact care and improves our services. Regular council meetings will be held to discuss many healthcare topics.
What is the goal of a PFAC at Meade District Hospital Artesian Valley Health System?
Our goal at Meade District Hospital is to put our patients and families at the center of everything we do. That is why we are excited about this opportunity to develop a PFAC. We have entered the Kansas PFAC Collaborative in partnership with Kansas Healthcare Collaborative Hospital Improvement Innovation Network (KHC HIIN) and Kansas Hospital Association to improve our relationship with our patients, families and community. If you have been a patient or family member or caregiver of a patient who has received care at Meade District Hospital, you may possess the necessary qualities to become a Patient Family Advisor.
What does a Patient Family Advisor do?
A PFA serves on the PFAC and represents the perspective of patients and family. As a PFA you will serve on the PFAC and work toward the common mission of improving the patient experience. As a PFA you will be asked to give advice for specific projects that affect our patients and families. Examples include review of written pamphlets, materials or brochures, feedback on facility processes, hospital communication, patient safety, fall prevention and prevention of medication errors.
How can I become a PFA?
Interested applicants must be 18 years of age or older and have been a patient or family member of a patient within the past three years. Applicants will be interviewed and selected by the PFAC. Applicants would be willing to actively participate on initiatives to improve overall quality, safety and experience of care for all patients and family and attend PFAC meetings. Applicants must represent the mission, vision, goals and values of Artesian Valley Health System and see beyond their own personal experiences.
To apply, please download, complete and submit the application as per its instructions: Patient and Family Advisory Council Application
If you have questions about the Advisor role please contact Jane Chance at 620-873-5542 or email at firstname.lastname@example.org